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đź“‹ Overview

đź—Ł Voice and tone

✍ Writing principles


<Principle 1>


Whenever possible, offer a solution


While it's important to be direct in error messages, it's equally important to be helpful. Avoid messaging that focuses on the problem without offering a solution or way forward:


Your password's too short


Don't


Instead, help the people who use your product understand why they're experiencing an error and how they can avoid similar errors in the future:


Choose a password that is at least 8 characters long


Do


<Principle 2>

<Principle 3>

💡 Tips and tricks


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